Vilayo

Help & Support

Need help? Email [email protected]. The quickest way is Settings › Help & support in the game: it fills in your app version and phone model for us (nothing personal).

I bought the Full Pass but it is not showing

Open the Full Pass card and tap Restore, with the internet on and the same Google account you bought it with. A payment that is still pending unlocks by itself once Google confirms it.

How do I get a refund?

Refunds are handled by Google Play: see Google Play refunds.

Will I lose my progress if I change phones?

Progress is saved on your phone only (there are no accounts in this version). The Full Pass comes back on a new phone with Restore.

How do I change the language?

Settings › Language: Tamil, English, Hindi, Malayalam, Telugu or Kannada.

The game feels slow or my phone gets warm

Settings › Effects › Low makes the game lighter on older phones.

How do I delete my data?

Uninstall the app, or clear its data in your phone's settings. Nothing is kept anywhere else. See the Privacy Policy.